Dremel 3D20 Idea Builder stuck at "0%" and "printing"

Even when the printer is powered on, and sitting in the menu screen, 3DPrinterOS claims that the printer is printing and gives me error 77.

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I’ve updated both the printer and client to the latest firmware, with no success. In fact, I’m pretty sure that it was working before I updated the printer to the newest firmware. Unfortunately, I’m unable to find older firmware files in an attempt to downgrade.

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Could you please Report Problem through 3DPrinterOS Client with verbose mode enabled? That way the logs will be sent to the developers and they can take a look at it.