R2X getting recognized as R2

Hello all.

I’ve a Makerbot Replicator 2X which is getiing recognized by 3DPrinterOS as a Replicator 2. It’s the original Makerbot R2X and not a clone and never been modified. MakerBot Desktop recognizes it correctly as a R2X. Any help/fix is appreciated.

Thanks

Hello!
Please restart client and try again.
I updated profile, now will be work.
And if possible, please say VID&PID your printer.

Thanks for report!

Hey looks good now.

Here’s the VID:PID — 23C1:B015

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Thanks!
And thanks for report problem.
If you have new problems, please report!