Hello. We have released 6.2.2 version of 3DPrinterOS client with fixes for new Dremel’s firmware. Fixes were tested with Dremel 3D45. Please let us know if they work properly with 3D20 and 3D40
Just updated to 6.2.2 and still have connection errors with 3D20 and latest v1.5 firmware
Hello. Could you report problem with verbose mode enabled (like it was described on 6 Feb in this topic Dremel 3D20 Idea Builder stuck at "0%" and "printing")?
Hi, new problem report submitted.
Thank you,
Hello. Thank you. We have checked logs you sent. It is rather strange but printer didn’t respond on M27 gcode at all (we are waiting for response but no result). It looks like a printer’s firmware bug. What other software you are using to print with USB on printer? Could you try to print with DigiLab default software (https://digilab.dremel.com/3D-software ; for ex Dremel DigiLab 3D Slicer). Please use USB for connection and check that you can are getting printing progress with that software.
I can use Simplify3D with direct USB connection. Here is the terminal output from Simplify3D:
Attempting connection at 10889/34953/00000000050C…
SENT: M601 S0
READ: CMD M601 Received.
READ: Control Success.
READ: ok
Connected to machine!
SENT: M115
READ: CMD M115 Received.
READ: Machine Type: dremel 3d idea builder
READ: Machine Name: DREMEL
READ: Firmware: v1.5 20180611
READ: SN: 3b0057-34335114-32393232
READ: X: 230 Y: 150 Z: 140
READ: Tool Count: 1
READ: ok
SENT: M108 T0
READ: CMD M108 Received.
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:30 /0 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 1 Y-max: 1 Z-min: 1
READ: MachineStatus: READY
READ: MoveMode: READY
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:30 /0 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 1 Y-max: 1 Z-min: 1
READ: MachineStatus: READY
READ: MoveMode: READY
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:30 /0 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 1 Y-max: 1 Z-min: 1
READ: MachineStatus: READY
READ: MoveMode: READY
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:30 /0 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 1 Y-max: 1 Z-min: 1
READ: MachineStatus: READY
READ: MoveMode: READY
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:30 /0 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 1 Y-max: 1 Z-min: 1
READ: MachineStatus: READY
READ: MoveMode: READY
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:30 /0 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 1 Y-max: 1 Z-min: 1
READ: MachineStatus: READY
READ: MoveMode: READY
READ: ok
SENT: G28 X0 Y0 Z0
READ: CMD G28 Received.
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:30 /0 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 1 Y-max: 1 Z-min: 0
READ: MachineStatus: READY
READ: MoveMode: HOMING
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:30 /0 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 1 Y-max: 1 Z-min: 0
READ: MachineStatus: READY
READ: MoveMode: HOMING
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:30 /0 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 1 Y-max: 1 Z-min: 1
READ: MachineStatus: READY
READ: MoveMode: READY
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:30 /0 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 1 Y-max: 1 Z-min: 1
READ: MachineStatus: READY
READ: MoveMode: READY
READ: ok
SENT: M602
READ: CMD M602 Received.
READ: Control Release.
READ: ok
Disconnected.
Yes, but they are not using M27 gcode. Could you try to start some small printing using Simplify (I am not sure if they can print with dremel)? And check that you will be able to see progress of printing
Looks like M27 works while printing directly from Simplfy3D over USB.
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 0 Y-max: 0 Z-min: 0
READ: MachineStatus: BUILDING_FROM_SD
READ: MoveMode: PAUSED
READ: ok
SENT: M27
READ: CMD M27 Received.
READ: SD printing byte 10829/57711
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:227 /230 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 0 Y-max: 0 Z-min: 0
READ: MachineStatus: BUILDING_FROM_SD
READ: MoveMode: PAUSED
READ: ok
SENT: M27
READ: CMD M27 Received.
READ: SD printing byte 10829/57711
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:227 /230 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 0 Y-max: 0 Z-min: 0
READ: MachineStatus: BUILDING_FROM_SD
READ: MoveMode: PAUSED
READ: ok
SENT: M27
READ: CMD M27 Received.
READ: SD printing byte 10829/57711
READ: ok
SENT: M105
READ: CMD M105 Received.
READ: T0:227 /0 B:0 /0
READ: ok
SENT: M119
READ: CMD M119 Received.
READ: Endstop: X-max: 0 Y-max: 0 Z-min: 0
READ: MachineStatus: READY
READ: MoveMode: READY
READ: ok
SENT: M27
READ: CMD M27 Received.
Disconnected.
Hello. yes, it looks like M27 is sending correct info on printing. Could you make a next experiment: let’s start printing via USB and Simplify3D and when printing will be in progress, reconnect printer to 3DPrinterOS Client, if it will work (you will see printing_locally state in cloud, temps and progress), then we can provide a fix for this problem. And please click report problem again anyway after.
Report sent. Thank you
Hello. Thank you. So, as I understand 3DPrinterOS Client is able to connect to Dremel 3D20 when printer already printing, is it true? Then we can try to fix this situation. Could you check for a new firmware updates for 3d20? This problem looks like printer’s firmware bug, so maybe they have already fixed it? If there is no updates, then it looks like adopting our client will be faster then connecting with Dremel support team for bug fixing.
Yes, 3DprinterOS can connect when 3D20 printer is already printing. I am using the latest firmware from Dremel (dremel_1.5.20180611.bin). I tried getting v1.3 firmware from Dremel and they refused to share it.
Hello, I have sent direct email to you.
I updated to 7.2.2 beta and it is no longer saying 0% printing but instead the printer appears offline. I sent a report titled “Dremel 3D40 stuck in offline”. Hope this helps to solve this problem. As I said in the report, the printer which appears offline has the latest firmware from Dremel and the other one has the factory firmware
Hello. Could you try with new beta Client Version (you could update existed version from client’s web interface)? And try to connect only one printer with new firmware. If it won’t work it will be great to report problem with verbose mode enabled (Dremel 3D20 Idea Builder stuck at "0%" and "printing") again
I’m having a similar issue with my 3D20. It won’t connect, at all. It just displays an error. I can connect just fine with Simplify3D and Cura, but not with the 3D Printer OS server applet. I’m on the latest firmware (June 11, 2018) v 1.5. Is there a fix for this?
Hello. Could you report problem with verbose mode on (like it was described on 6 Feb in this topic Dremel 3D20 Idea Builder stuck at "0%" and "printing")? We had patch fix for Dremel 3D20 that need to be tested at first. So if you would like to test it, we can try to do it.
I can test this patch. I’m a newbie, but I have a 3D20 and am also having trouble with the newest firmware.
Sorry to moonlight this thread but I too am having issues with my Dremel 3D30 Idea builder. I have done as you requested @m.kozlov and put the software in verbose mode and sent a report over to your team. I’ll be on standby for your response on next steps.
Hello. Yes, it looks like you have the same bug with hanging of Dremel’s firmware after M27 gcode (when it is not printing). It looks like the problem was started from firmware 20180611, but still (you have V1.8 20210804) is not fixed by Dremel’s team. We already have reported the issue to them and will report it again.