All printers down after firmware update

After updating to version 5.2.18, all of our printers are no longer reachable on 3DPrinterOS. They have been power-cycled and re-plugged into the ethernet. The two that are still running 5.2.16 are fine. Help?

Hi Nicole,

Please reach out through the Live chat in the lower right corner on the next time. The forum is mainly meant for non-paying customers.

The firmware updates can interfere with the 3DPrinterOS Client. The best solution is to re-install 3DPrinterOS.