Windows Wizard cannot find Flashforge Guider IIS

Hi,

I’ve installed the Windows Client (7.2.9) on my PC, My Flashforge Guider IIS is powered up and connected via USB, however the wizard cannot find the printer. Is there anything that I may need to do. I’ve tried power cycling the printer but it doesn’t help. I can print via USB if I use other software. I’ve not got any other programs running which may have reserved the USB port.

Many thanks,

Jay :slight_smile: