We’ve recently had a few users say that their files appear smaller when uploaded to 3DPrinterOS. After some investigation, we’ve found that each of the files were incorrectly exported from the design programs where they were originally made.
If you find that your model appears smaller than expected when uploaded to 3DPrinterOS we recommend to first double check the units of measure used to export the file from the original design program.
(If you wanted inches and exported in millimeters, you will see a huge difference!)
If this does not solve your problem, please reach out and let us know! Feel free to contact me directly via email at charles@3dprinteros or via skype at learn3dnyc .